The fine print, minus the fine print
Your Privacy
What we collect, why we keep it, and how to make it disappear. No tracking games — just the details you choose to send us.
Flowers To You is a small florist based in Austin, Texas. This page explains, in plain language, what happens to your personal information when you get in touch with us.
This is a straightforward summary written for real people, not a lawyer's masterpiece. Before you rely on it, the owner should have it reviewed by a qualified professional to make sure it fits how the business actually runs.
What we collect
We only handle the information you decide to hand over. When you fill in our contact form or email us, that usually means your name, your email address, and whatever you write in your message — for example, a delivery address, a special date, or notes about the arrangement you have in mind.
We don't run trackers, advertising pixels, or profiling tools on this website. We don't buy or collect information about you from anywhere else. If you never contact us, we never hold anything about you.
Why we use it
We use what you send us for one simple reason: to reply to you and to arrange the flowers you've asked about. That might mean answering a question, quoting a one-off arrangement, or setting up a subscription and coordinating deliveries within the Austin area.
We do not use your details for marketing you didn't ask for, and we don't sell or share them for anyone else's marketing either.
Who else sees it
Your information stays with Flowers To You. The only exception is the practical parts of getting a bouquet to someone — for instance, a delivery may need a recipient's address to actually reach the door. We share what a delivery genuinely requires and nothing beyond that.
How long we keep it
We hold on to your messages and order details for as long as we're working with you, plus a reasonable stretch afterwards in case you come back or we need it for our records. When it's no longer needed, we delete it.
Your choices
You're in control of your own details. You can ask us to:
- Show you what we hold about you
- Correct anything that's wrong
- Delete your information from our records
Just send us a note and we'll take care of it. We may need to confirm who you are first, so we're not handing your details to the wrong person.
How to reach us
Questions about your privacy, or want your information removed? Use the contact form and tell us what you'd like — that's the surest way to reach a real person here.
This page was last updated in 2025 and applies to the Flowers To You website.